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Catering Policies> Policies & Procedures

Arranging for services

For major events please contact us as far in advance as possible (1 year out for wedding receptions is optimum). All events must be confirmed a minimum of three days prior to the event.

Contact the Catering Office
The office hours are Monday through Friday, 8:00 am to 5 pm. After we have finalized all the details of your special event, you will receive a contract to be signed and sent back to us with a deposit or form of payment. All cancellations and final changes, including the customer guarantee count and final payment, must take place at least three (3) business days prior to your function. Charges will be incurred if you make any cancellations or changes after this time frame. If you do not contact us with a final count within the three (3) business days allowed, we will prepare for the estimated number on our contract and charge accordingly.

Event Confirmation and Guarantees
Your guarantee is required three (3) business days prior to your event. This confirmation and guarantee will include the exact times, location, attendance, menu choices and room setup. If your event is cancelled, you are responsible for contacting the catering department and canceling the event. You will be liable for 100% of your food bill for any event that is not cancelled within three (3) business days, and confirmed in writing by you, our customer.

All catered functions must have a secured payment before they occur. Cash, Check, MasterCard and Visa are all valid payment methods. The balance is due three (3) days prior to the event along with your final guest count.

Alcohol Policy
All alcoholic beverages must be purchased and served by our personnel, and consumed in the designated areas. Proof of age will be required. We reserve the right to refuse service of alcoholic beverages to any person. Alcohol may not leave the premise from which it is served.

Tax and Service Charge
All events that are non-University funded are subject to state and local taxes and an administrative charge of 18%.

Floral Charges
We will be happy to order, receive and handle specific floral arrangements for you.

Food Removal Policy
Due to health regulations, it is the policy of the University and the catering company, that excess food items from events may not be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by the host of the event.








Catering at the University of Mary Washington |1301 College Avenue | Fredericksburg | VA | 22401 | P 540.654.1930 | F 540.654.2127 | CONTACT US